HR Operations Specialist at PalmPay

About PalmPayPalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With40 million users, PalmPay delivers simple, reliable, and rewarding digital financial solutions across Africa and Asia.Recognised byCNBCand theFinancial Times, PalmPay is one of the fastest-growing fintech companies globally.Position OverviewWe are looking for an experiencedHR Operations Specialistto manage employee lifecycle processes, documentation, HRIS, compliance, and HR coordination. The ideal candidate must have35 yearsof HR operations experience and strong understanding of Pakistan labor regulations.Key ResponsibilitiesOversee onboarding and offboarding processes, ensuring complete documentationMaintain employee records, HRIS data, contracts, letters, and compliance filesSupport payroll, attendance, and leave administrationEnsure adherence to Pakistan labor laws, EOBI, and statutory requirementsRespond to employee inquiries regarding HR policies, benefits, and proceduresSupport HR reporting, metrics dashboards, and auditsCoordinate with Admin, Finance, Payroll, and other departmentsSupport HR projects, employee engagement initiatives, and process improvementRequirementsBachelors degree in HRM, Business Administration, or related discipline35 years of HR operations experience in corporate, fintech, NBFC, or telecom sectorsStrong knowledge of labor law, HR documentation, and statutory processesExcellent organizational, documentation, and multitasking skillsStrong communication skills in English and UrduProficiency in MS Office and HR systemsCompensation BenefitsCompetitive salaryPerformance bonusFestival bonusesMobile internet allowanceCareer path toward HR Operations LeadPowered by JazzHRywxLJZhe3f About PalmPay 40 million users CNBC Financial Times

Oversee onboarding and offboarding processes, ensuring complete documentationMaintain employee records, HRIS data, contracts, letters, and compliance filesSupport payroll, attendance, and leave administrationEnsure adherence to Pakistan labor laws, EOBI, and statutory requirementsRespond to employee inquiries regarding HR policies, benefits, and proceduresSupport HR reporting, metrics dashboards, and auditsCoordinate with Admin, Finance, Payroll, and other departmentsSupport HR projects, employee engagement initiatives, and process improvement Oversee onboarding and offboarding processes, ensuring complete documentation Maintain employee records, HRIS data, contracts, letters, and compliance files Support payroll, attendance, and leave administration Ensure adherence to Pakistan labor laws, EOBI, and statutory requirements Respond to employee inquiries regarding HR policies, benefits, and procedures Support HR reporting, metrics dashboards, and audits Coordinate with Admin, Finance, Payroll, and other departments Support HR projects, employee engagement initiatives, and process improvement

Bachelors degree in HRM, Business Administration, or related discipline35 years of HR operations experience in corporate, fintech, NBFC, or telecom sectorsStrong knowledge of labor law, HR documentation, and statutory processesExcellent organizational, documentation, and multitasking skillsStrong communication skills in English and UrduProficiency in MS Office and HR systems Bachelors degree in HRM, Business Administration, or related discipline 35 years of HR operations experience in corporate, fintech, NBFC, or telecom sectors Strong knowledge of labor law, HR documentation, and statutory processes Excellent organizational, documentation, and multitasking skills Strong communication skills in English and Urdu Proficiency in MS Office and HR systems Compensation Benefits Competitive salaryPerformance bonusFestival bonusesMobile internet allowanceCareer path toward HR Operations Lead Competitive salary Performance bonus Festival bonuses Mobile internet allowance Career path toward HR Operations Lead

📊 Experience Required: 3–5 yearsof HR operations experience

⭐ Seniority Level: Mid-Senior level

🎯 Job Function: Human Resources

See who PalmPay has hired for this role

🏭 Industries: Internet Publishing

👥 Number of Applicants: Over 200

📅 Posted Date: December 17, 2025