Business Development Manager – US Client Acquisition (C…

Business Development Manager – US Client Acquisition (CSR Roles)

🏢 Company:
SmartTech
📍 Location:
Lahore, Punjab, Pakistan
💼 Job Type:
Full-time
⏱️ Employment:
Full-time

💰 Compensation

Not specified

📋 Job Description

Employment Type:Full-time / Contract (Performance-based growth)Target Market:United StatesIndustry:Customer Support / BPO / AI-enabled ServicesAbout UsWe are a growing, service-driven organization focused on providing high-qualityCustomer Support Representatives (CSR)for US-based companies. Our goal is to build long-term partnerships by delivering reliable, well-trained support teams that meet international service standards.We are now looking for aBusiness Development Managerwho can actively secure CSR opportunities in theUS marketand help us scale our client base.Role OverviewThe Business Development Manager will be responsible foridentifying, applying for, pitching, and closing US-based CSR roles and support contracts. This role is hands-on and execution-focused, ideal for someone who understands how US hiring and outsourcing works and can independently drive results.Key ResponsibilitiesApply for and secureUS-based CSR jobs and customer support contractsvia platforms such as LinkedIn, Upwork, direct outreach, and company career pagesIdentify potential US clients looking to outsource or hire remote customer support teamsPrepare and customize proposals, pitches, and outreach messages for US companiesCommunicate with US clients via email, LinkedIn, and video calls to close dealsCoordinate internally to ensure smooth onboarding of CSR resources once a deal is securedMaintain a pipeline of active leads and report weekly progressBuild long-term client relationships to enable repeat business and expansionRequired Skills ExperienceProven experience inbusiness development, client acquisition, or salesStrong understanding ofUS market hiring practices, especially for customer support rolesExcellent written and verbalEnglish communication skillsExperience applying for jobs/contracts onLinkedIn, Upwork, or similar platformsAbility to work independently and take ownership of targetsNegotiation and closing skillsFamiliarity with BPO, customer support, or staffing services is a strong plusWhat We OfferCompetitivebase performance-based commission(high upside on closures)Opportunity to grow into asenior or head of business development roleFully remote work with flexible structureDirect impact on company growth and strategyLong-term collaboration for consistent performersIdeal CandidateYou are proactive, target-driven, and confident dealing with US clients. You understand how to position services, find jobs, and turn applications into real contracts. If you can bring results, this role will grow with you. Employment Type:Full-time / Contract (Performance-based growth) Employment Type: Target Market:United States Target Market:

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