Customer Support Representative — US Operations (Night …

Company:ABS International 16 years supporting US operations (in-house teams)Location:Gulistan-e-Iqbal, Block 13-C Karachi (On-site)Employment:Full-time, PermanentShift options: 06:00 PM 02:00 AM 08:00 PM 04:00 AM 10:00 PM 06:00 AMWhy join:Join ABS Internationals in-house US support team. We hire and train reliable people fresh graduates with strong English are welcome. This role is not sales; youll help US customers over phone and email. We provide full training, a supportive team, and a clear career path.What youll do (daily)Answer inbound US customer calls and emails.Understand basic issues and provide clear, friendly resolutions.Log notes in our CRM (well show you how).Escalate complex cases to specialist teams.Complete short quality checks and follow-up tasks.Who should apply (we encourage freshers)Fresh graduates withgood spoken English(fluency/clarity more important than years).Candidates with 02 years in customer service; experience welcome but not required.Reliable, punctual, and customer-oriented.Able to commute toGulistan-e-Iqbal, Block 13-Cfor night shift work.Pay benefits (clear)Base salary:PKR40,000 45,000 / month(fixed)Quality bonus:up toPKR 20,00025,000(based on CSAT performance)Typical monthly take-home for consistent performers:PKR 60,000 70,000Paid training, attendance allowance, annual reviews, and career progression to Senior Client Success rolesHow we support youFull onboarding voice coaching for US callsScripted knowledge base live coaching during first 2 weeksShort, practical upskilling sessions (weekly) and mentoringHow to apply (simple quick)ClickEasy Applyand upload your CV.Required short screening items on the form:Are you able to work the selected night shift on-site at Gulshan-e-Iqbal, Block 13-C? (Yes/No)How would you rate your spoken English? (Basic / Good / Very Good)Are you available to join within 714 days? (Yes/No)OPTIONAL (helps your chances): paste a 1-line example of a time you helped someone (customer, classmate, colleague).Shortlisted candidates will be called for a60-second pre-screenand ashort voice check. Company:ABS International 16 years supporting US operations (in-house teams) Company: Location:Gulistan-e-Iqbal, Block 13-C Karachi (On-site) Location: