Monitoring Officer/CCTV Operator at ACE Money Transfer | …

About Us:ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.Job Title:Monitoring Officer / CCTV OperatorRole Overview:The Monitoring Officer is responsible for overseeing camera surveillance activities and conducting staff screenings in accordance with departmental Standard Operating Procedures (SOPs) and ACE company policies. This role is designed as a long-term position to ensure operational continuity, consistency, and reliability within monitoring functions, while also offering opportunities for professional growth and career development.Key Responsibilities:Monitor surveillance systems and review camera footage to ensure compliance with internal policies and regulatory requirementsConduct staff screening activities accurately and confidentially, in line with established SOPsEnsure all monitoring activities are properly documented and reported to relevant stakeholdersIdentify and escalate any irregularities, breaches, or security concerns in a timely mannerSupport continuous improvement of monitoring processes by providing feedback and suggestionsProfessional Development:Continuously enhance job knowledge by developing a strong understanding of all monitoring tools, systems, and proceduresParticipate in training programs, knowledge-sharing sessions, and hands-on learning to improve performance and technical skillsTeamwork and Collaboration:Build positive working relationships by actively participating in team discussions and supporting colleaguesCommunicate effectively and manage differences constructively to promote a collaborative and respectful work environmentExpanded Responsibilities and Initiative:Proactively take on additional tasks and responsibilities when requiredManage workload efficiently by prioritizing tasks according to urgency and impact while maintaining high-quality standardsCultural Alignment and Professional Conduct:Fully embrace ACEs culture, values, and policies, and seek regular feedback to ensure alignmentDemonstrate professionalism, confidence, and a positive attitude in all interactionsMaintain strong communication skills, remain approachable, and contribute to a motivated and productive workplaceACE Money Transfer: https://acemoneytransfer.com/company-profilePowered by JazzHRW3GlwXqvSX About Us Job Title: