IT Administrator at GreenTomatoMedia

What You’ll DoIn this role, you will take ownership of our digital infrastructure and securityfrom user lifecycle management to workflow automationensuring our systems run smoothly and securely. You’ll be the backbone of our IT operations, working closely with HR, Finance, and teams across all departments to build efficient, secure, and well-documented IT systems that support our fast-growing digital business.Key ResponsibilitiesUser Lifecycle Access ManagementManage complete user onboarding and offboarding processes across all platformsProvision accounts, configure access levels, and ensure secure credential distribution for new team membersRevoke permissions, archive accounts, and conduct security audits during offboardingMaintain Google Directory as the single source of truth for user roles and permissionsSecurity ComplianceOwn and enforce password management policies via a password manager across the organizationImplement 2FA/MFA compliance and monitor for suspicious activityConduct regular security audits and access reviewsRespond to security incidents and maintain security best practicesPlatform AdministrationAdminister Google Workspace (Gmail, Drive, Calendar, Meet) including organizational units, groups, and shared drivesManage Slack workspace administration (channels, apps, permissions, retention policies)Configure domain settings, data retention policies, and backup strategiesAutomation IntegrationBuild automations across Slack, Trello, and other platforms using APIsDevelop workflows for HR processes (onboarding forms, approvals) and Finance operationsCreate custom scripts and bots to eliminate repetitive tasksIntegrate tools using N8N, Zapier, Make, or custom solutions to improve productivitySubscription Asset ManagementTrack and optimize software licenses and subscriptionsConduct regular license audits to eliminate waste and ensure complianceMaintain inventory of company devices and hardwareManage device security and lifecycle trackingDocumentation SupportCreate and maintain internal IT knowledge base and user guidesProvide first-line technical support for access issues, password resets, and general troubleshootingDocument all processes, configurations, and proceduresConduct training sessions for new tools and security practicesWho Are We Looking For?24 years of IT administration experience or similar roleExpert-level Google Workspace administration skillsProficiency with Slack, Trello, and Password Managers (or similar tools) administrationAPI integration experience (Google Directory API, Slack API, Trello API)Scripting abilities in Python, JavaScript, or BashExperience with automation platforms (N8N, Zapier, Make, or custom solutions)Strong understanding of IT security principles and IAM conceptsFamiliarity with backup solutions and disaster recovery planningExcellent documentation and communication skillsDetail-oriented with strong organizational and problem-solving abilitiesProven ability to work independently and manage multiple prioritiesCustomer service mindset for internal supportBonus PointsExperience in fast-paced tech environments (igaming/digital marketing a plus)Knowledge of advanced security monitoring and alertingBackground in DevOps or modern automation practicesLocationThis is a fully remote role. For better time zone alignment, we prefer candidates based in South-East Asia.What’s in It for You?Fully remote work from anywhere in the worldGenerous vacation and flexible time offParental leave 2 months fully paidTeam culture virtual events, welcome dinners, Friday cheersCareer growth annual salary reviews each January and opportunities to take on bigger rolesRecruitment StepsScreening Questions short written answers to understand your background and motivationHR Interview (3060 mins) casual chat to get to know you and share more about the role and companyTest Task practical exercise to showcase your skills and approachFinal Interview with the hiring manager to discuss your results, goals, and next steps

User Lifecycle Access Management Manage complete user onboarding and offboarding processes across all platformsProvision accounts, configure access levels, and ensure secure credential distribution for new team membersRevoke permissions, archive accounts, and conduct security audits during offboardingMaintain Google Directory as the single source of truth for user roles and permissions Manage complete user onboarding and offboarding processes across all platforms Provision accounts, configure access levels, and ensure secure credential distribution for new team members Revoke permissions, archive accounts, and conduct security audits during offboarding Maintain Google Directory as the single source of truth for user roles and permissions Security Compliance Own and enforce password management policies via a password manager across the organizationImplement 2FA/MFA compliance and monitor for suspicious activityConduct regular security audits and access reviewsRespond to security incidents and maintain security best practices Own and enforce password management policies via a password manager across the organization Implement 2FA/MFA compliance and monitor for suspicious activity Conduct regular security audits and access reviews Respond to security incidents and maintain security best practices Platform Administration Administer Google Workspace (Gmail, Drive, Calendar, Meet) including organizational units, groups, and shared drivesManage Slack workspace administration (channels, apps, permissions, retention policies)Configure domain settings, data retention policies, and backup strategies Administer Google Workspace (Gmail, Drive, Calendar, Meet) including organizational units, groups, and shared drives Manage Slack workspace administration (channels, apps, permissions, retention policies) Configure domain settings, data retention policies, and backup strategies Automation Integration Build automations across Slack, Trello, and other platforms using APIsDevelop workflows for HR processes (onboarding forms, approvals) and Finance operationsCreate custom scripts and bots to eliminate repetitive tasksIntegrate tools using N8N, Zapier, Make, or custom solutions to improve productivity Build automations across Slack, Trello, and other platforms using APIs Develop workflows for HR processes (onboarding forms, approvals) and Finance operations Create custom scripts and bots to eliminate repetitive tasks Integrate tools using N8N, Zapier, Make, or custom solutions to improve productivity Subscription Asset Management Track and optimize software licenses and subscriptionsConduct regular license audits to eliminate waste and ensure complianceMaintain inventory of company devices and hardwareManage device security and lifecycle tracking Track and optimize software licenses and subscriptions Conduct regular license audits to eliminate waste and ensure compliance Maintain inventory of company devices and hardware Manage device security and lifecycle tracking Documentation Support Create and maintain internal IT knowledge base and user guidesProvide first-line technical support for access issues, password resets, and general troubleshootingDocument all processes, configurations, and proceduresConduct training sessions for new tools and security practices Create and maintain internal IT knowledge base and user guides Provide first-line technical support for access issues, password resets, and general troubleshooting Document all processes, configurations, and procedures Conduct training sessions for new tools and security practices Who Are We Looking For? 24 years of IT administration experience or similar roleExpert-level Google Workspace administration skillsProficiency with Slack, Trello, and Password Managers (or similar tools) administrationAPI integration experience (Google Directory API, Slack API, Trello API)Scripting abilities in Python, JavaScript, or BashExperience with automation platforms (N8N, Zapier, Make, or custom solutions)Strong understanding of IT security principles and IAM conceptsFamiliarity with backup solutions and disaster recovery planningExcellent documentation and communication skillsDetail-oriented with strong organizational and problem-solving abilitiesProven ability to work independently and manage multiple prioritiesCustomer service mindset for internal support 24 years of IT administration experience or similar role Expert-level Google Workspace administration skills Proficiency with Slack, Trello, and Password Managers (or similar tools) administration API integration experience (Google Directory API, Slack API, Trello API) Scripting abilities in Python, JavaScript, or Bash Experience with automation platforms (N8N, Zapier, Make, or custom solutions) Strong understanding of IT security principles and IAM concepts Familiarity with backup solutions and disaster recovery planning Excellent documentation and communication skills Detail-oriented with strong organizational and problem-sol

📊 Experience Required: 2–4 years of IT administration experience or similar roleExp

⭐ Seniority Level: Entry level

🎯 Job Function: Information Technology

See who GreenTomatoMedia has hired for this role

🏭 Industries: Technology, Information and Internet

👥 Number of Applicants: Over 200

📅 Posted Date: December 16, 2025