Senior Manager Administration (Mashreq Global Network Pak…

Job PurposeLead the Real Estate function for the DRB meeting the business requirement at the best competitive cost and optimal utilization of resources.Oversee and manage the Travel and other related services including the Hotel booking, Travel Arrangements, Protocol Services, Airport Pick-up / send-off.Ensure the reliable availability of the General admin services including but not limited to:Inventory, logistics, mail management and ensure that remote working staff is completely equipped to perform their job responsibilities.Fixed Assets management and ensuring the Insurance coverage and claim management through Group stakeholders.Ensure the overall Health Safety and security of the employees, customers and visitors are adhered to as per the Mashreq policy guidelines and local regulations and best practices..Key result AreasReal Estate ManagementLead the Site identification, negotiation of commercial and technical aspects the leaseCoordination with technical teams / consultants to ensure the design is as per business needs while complying with Mashreq ESG principles and commitmentsOversee the management of real estate projects; fit out to ensure timely and quality delivery.Review the terms and conditions of lease agreements in coordination with the Legal Department to ensure the Banks interest are best protectedOversee the Facilities Management function and ensure that the delivery of service through supplier / vendors meet the Masrheqs Health and safety standardsEnsure maintenance / repairs of buildings in a cost-effective manner.Ensure the maintenance team attends to complaints with regards office premises and/or any other administrative requirements of remote working staff.Coordination between various internal stakeholders such as (Tech., Marketing, Finance, Operations, Safety Security, Legal) external parties (Vendors, Project Managers, Architects, Contractors, Government bodies, Central Bank) to achieve successful completion of the project.Admin ServicesLead the purchases / procurement process of ensuring the quality consistency, standardization timelines and cost effectiveness of goods, furniture, office equipment, stationery and services (such as hotel reservation, ticket booking, grocery, water etc.Develop, implement and monitor Service Quality Standards and Supplier Quality Standards.Manage the relocation / renovation projects to ensure smooth transfer at the minimal cost and optimal utilization of available resources / fixed assets.Ensure compliance with legal, regulatory, Fire safety and environmental issues.Safety and Security ServicesEnsure appropriate infrastructure is in place to comply with SBP guidelines and best practices related to securityEnsure adherence to controls that govern the physical security and safety policies and standard operation procedures and disaster recovery plan.Liaise with Government authorities to ensure renewal of all licenses, permits and marketing promotions.Coordination with law enforcement agencies and other relevant private security groups and vendors.Other AreasLead the preparation of budgets, reflecting project rationale, projected investments, and paybacks, approvals and signed off and appropriately approved by Business team prior to any commitments.Comply with the policies for tendering, selection, appointing of the consultants and contractors. Ensure all contractual obligations are clear as to scope of work etc. and terms and conditions cover Mashreq Banks interests.Manage the financial expenditure budgets of the project and monitor costs to ensure compliance with planned expenditure.Coordinate with operations for correct capitalization and categorization of projects within approved time limitEvaluate the effectiveness of all the functions provided by the department and work towards improvementOperating Environment, Framework and Boundaries, Working RelationshipsThe success of the job depends on understanding the needs for the Business , Authority Delegation Manual , service quality Standards , Supplier quality standards and loca; regulations related to the functions .All functions involve service to internal customers across the bankThis requires close co-ordination and relationships with the ultimate user and supplier (internal and external customers at all levels) due to requirements of turnaround time, quality and cost effectiveness.Job holder needs to continuously interact with senior managers of the bank and externally with vendors , Landlord and Local AuthoritiesProblem Solving :The nature of job is complex, varied and many a time of non-routine nature involving cross functional and multi-vendor / user implications.As most of the job involve multiple customers / suppliers, the management of interdependency is always a challenge and delivering on time and budget to everybodys satisfaction is a key requirement.The need to adhere to policies and standards always creates impatience among the internal customers which, if not handled properly, can le